Terms of Service

1. Acceptance

By using this website, engaging us for services, or signing a Statement of Work (SoW) with us, you agree to these Terms of Service together with any project-specific SoW or signed agreement. Where a signed agreement and these Terms conflict, the signed agreement prevails for that engagement.

2. Our services

ZA Corp provides technical services that may include, but are not limited to:

• Process and operations automation, including software-based and physical (PLC, sensor, robotic) integrations.
• Customer-facing systems including websites, client portals, and bespoke applications.
• Foundations work including infrastructure, cloud, data & analytics, and technical consulting.
• Ongoing managed services delivered under a value-based retainer.

Specific deliverables, milestones, timelines and pricing are agreed per engagement in a written Statement of Work.

3. Use of this website

You may use this website to learn about our services and to enquire about engagements. You agree not to:

• Use this website in any way that breaches any applicable South African or international law.
• Attempt to interfere with the security or availability of this website, or any system it depends on.
• Submit information that is false, misleading, or that infringes any third party's rights.

4. Intellectual property

The design, code, content and branding of this website are the intellectual property of ZA Corp or its licensors and are protected by copyright and trade-mark law. Use of any part of this website does not grant you any rights in our intellectual property except as expressly permitted.

For client engagements, IP ownership of deliverables is set out in the relevant SoW. The default position — unless varied in writing — is:

• Client-specific deliverables (custom code, branded designs, proprietary workflows) become the client's property on full payment.
• Reusable components (libraries, internal frameworks, tooling) remain ZA Corp's property and are licensed to the client for the engagement and the client's continued use of the deliverables.

5. Pricing, invoicing and payment

• Pricing for each engagement is set out in writing in the SoW or quote. All prices are quoted exclusive of VAT unless otherwise stated.
• Invoices are typically issued at agreed milestones or monthly in arrears for retainer engagements.
• Payment terms default to 14 days from invoice date unless otherwise agreed.
• We reserve the right to charge interest on overdue amounts at the prime rate plus 2%, and to suspend services where amounts remain outstanding beyond 30 days.

6. Confidentiality

Each party will treat the other's confidential information as confidential, will not disclose it to third parties without consent (other than to operators bound by equivalent confidentiality), and will use it only for the purpose of the engagement. This obligation survives the end of the engagement.

7. Warranties and limitations

We warrant that we will perform our services with reasonable skill and care. To the maximum extent permitted by law:

• We do not warrant that any service or deliverable will be uninterrupted, error-free, or fit for any purpose other than that expressly agreed in writing.
• Our total liability for any engagement is limited to the fees paid by the client to ZA Corp in the 12 months immediately preceding the event giving rise to the claim.
• Neither party is liable to the other for indirect or consequential loss, including loss of profit, revenue, data, or anticipated savings.

Nothing in this clause limits liability that cannot lawfully be limited under South African law.

8. Termination

Either party may terminate an engagement on the notice period set out in the SoW (default: 30 days). Either party may terminate immediately if the other commits a material breach that is not remedied within 14 days of written notice. On termination, the client will pay for all work performed up to the termination date, and we will deliver any work-in-progress that has been paid for.

9. Personal information

How we handle personal information is set out in our Privacy Policy and our POPIA disclosure. Both form part of these Terms by reference.

10. Force majeure

Neither party is liable for failure or delay in performance caused by events beyond its reasonable control, including natural disasters, acts of government, war, civil unrest, internet outages of upstream providers, or labour action — provided the affected party gives prompt notice and resumes performance as soon as reasonably possible.

11. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of South Africa. The parties submit to the non-exclusive jurisdiction of the High Court of South Africa, Gauteng Division.

12. Changes

We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent change. Material changes for active engagements will be communicated to the client.